Privacy Policy

 

Privacy Policy for Coach Wendy / Peaceful Pages Collective

Effective Date: November 11, 2025

INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our websites: www.coach-wendy.com and https://coachwendy.coachesconsole.com.

Please read this Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our websites and services, including the Peaceful Pages Collective (collectively, the "Services").

By using this website, you indicate your acceptance of all terms of this Privacy Policy. If you do not agree to this policy, please do not use our websites. Your continued use of any Coach Wendy website following the posting of changes to these terms indicates your acceptance of those changes.

We take children’s privacy very seriously. This website should only be accessed by persons eighteen (18) years or older.

Coach Wendy is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this Privacy Policy).

TYPES OF PERSONAL INFORMATION WE COLLECT ABOUT YOU

Personally Identifiable Information (PII) means any information capable of identifying an individual. It does not include anonymized data.

We may process the following categories of PII about you:

LOGS AND ANALYTICS

As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our website and services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information.

We collect analytics information when you use the website to help us improve the website and the services we provide. We may also share anonymous data about your actions on our website with third-party service providers of analytics services.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We and our authorized partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our website, and other information regarding your interactions with our website.

  • Cookies: We use cookies to provide you the ability to purchase and securely access our products and services. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

  • Advertising Partners: We partner with third parties to either display advertising on the website or to manage our advertising on other sites. Our third-party partners may also use technologies such as cookies to gather information about your activities on our website and other sites in order to suggest advertisements based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union you may opt-in the use of cookies, by clicking here).

  • Web Beacons, Tags, and Scripts: These may be used on our Websites or in electronic communications to deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.

INFORMATION THAT YOU PROVIDE US

We collect information you send us through various channels of communications such as: website forms, social media pages, email, and text.

  • Contact & Sign-up Information: If you request to receive information or contact us by signing up through our website forms you will be required to provide information such as your name, email and phone number.

  • Payment & Order Information: If you purchase a product or service from us, we request certain personal information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card information and expiration date). We use this information for billing purposes, to fill your orders, and to keep records of such transactions.

  • Coaching & Membership Data: Information shared during clarity calls, group coaching sessions, or within the Collective community forums (e.g., personal goals, challenges, reflections).

SENSITIVE DATA

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, criminal convictions and offenses, information about your health, and genetic and biometric data.

MARKETING AND ANALYTICS TECHNOLOGIES

GOOGLE ANALYTICS

We use Google Analytics Advertiser Features to optimize our business, which includes: Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform Integrations, and Google Analytics Demographics and Interest Reporting.

By enabling these features, we are required to notify our website visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our website. You can opt out of Google’s use of cookies by visiting Google’s ad settings, and you may opt out of a third-party vendor’s use of cookies by visiting the [suspicious link removed].

FACEBOOK

As advertisers on Facebook and through our Facebook page, we (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Policy.

We abide by Facebook’s Data Use Restrictions, ensuring that any ad data collected, received, or derived from our Facebook ads (“Facebook advertising data”) is only used to assess the performance and effectiveness of our Facebook advertising campaigns, and is never used to build, append to, or augment user profiles for retargeting purposes.

WHAT WE DO WITH YOUR INFORMATION

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to:

  1. Provide and Maintain the Services: To operate the Peaceful Pages Collective, manage your membership, process and complete transactions, send purchase confirmations and invoices, and enable you to access and use our services.

  2. Communicate and Support: To send transactional messages, including responses to your comments, questions, and requests; and provide customer service, support, and administrative messages.

  3. Marketing and Promotions: Send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners. You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our marketing communications.

  4. Analyze and Improve: Monitor and analyze trends, usage, and activities in connection with the website and Services, and personalize the website and services, including by providing features or advertisements that match your interests and preferences.

  5. Security and Legal Compliance: Investigate and prevent fraudulent transactions, unauthorized access to our services, and other illegal activities, and for other purposes for which we obtain your consent.

DISCLOSURES OF YOUR PERSONAL INFORMATION

As a general rule, we will not share, sell, rent or trade your data with third parties without your permission. However, there are some important exceptions:

  • Service Providers: We share information, including personal information, with our third-party service providers that we use for hosting, application development, backup, storage, payment processing (PCI compliant), analytics, and other essential services. These providers are restricted from using your data for their own marketing purposes.

  • Community Members: Within the Peaceful Pages Collective, information you voluntarily share in community forums or "Peace Partner Pods" is shared with other members. Please exercise caution when deciding what personal information to disclose in these group areas.

  • Legal Necessity: We may, in our sole discretion, provide information about you as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.

  • Business Transition: If we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information will likely be among the assets transferred.

DATA RETENTION AND SECURITY

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data.

When you enter sensitive information (such as a credit card number) on order forms that are hosted by our PCI compliant third-party service providers, the transmission of that information is encrypted using secure socket layer technology (SSL).

INTERNATIONAL TRANSFERS

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third-party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

  • We will only transfer your personal data to countries that the European Commission has approved as providing an adequate level of protection for personal data; or

  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or

  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

ADDITIONAL RIGHTS FOR EEA AND CERTAIN OTHER TERRITORIES

If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, including:

  • Right of erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you.

  • Right to object to processing: You may have the right to request that we stop processing your personal information and/or to stop sending you marketing communications.

  • Right to restrict processing: You may have the right to request that we restrict processing of your personal information in certain circumstances.

  • Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine readable and commonly used format and to request that we transfer the personal information to another data controller without hindrance.

LEGAL BASIS FOR PROCESSING (EEA ONLY)

Our legal basis for collecting and using the personal information will depend on the specific context in which we collect it. We will normally collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you, or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).

Where we rely on your consent, you have the right to withdraw or decline your consent at any time.

POLICY CHANGES AND CONTACT

LINKS TO OTHER SITES

Our website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This Policy applies only to information collected by our website.

POLICY CHANGES

We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACT US

Any questions or concerns about this policy should be brought to our attention by sending an email to: Wendy@Coach-Wendy.com.